Too many organizations are still caught in the malaise of inaction when it comes to setting direction these days.  I get it, things are still unclear and not stable. There is a natural rationalization to wait until all of the dust has settled. However, taking no action and a “wait and see” approach can be [...]

It happened again this Holiday season.  I received numerous emails regarding this business conundrum.  What is this weighty strategic question….“to send or not to send” that is, should the company send out Holiday cards to clients/customers being that finances are tight? I have witnessed many of these discussions myself and have heard many stories about [...]

I am just getting back from London after facilitating a three-day strategy session with one of my client’s Board.  Thankfully, it was an exceptional meeting and the seemingly large amount of work and tough decisions that had to be tackled were completed well, even with an element of grace. So today I wanted to reflect [...]

Over the past ten years much of my work has focused on developing and executing strategy.  It has been intense as those years have spanned the best in economic times and now the most challenging. During this time it has seemed like the much of the chatter at the strategy retreats, visioning sessions and business [...]